Lotus Property Company's Form 3 with Mr Yip marks the agency relationship as 'potentially dual agency'. A month later, Priya Shah signs a Form 4 with the same agency covering Mr Yip's flat, agreeing to pay the agency 1% commission. What must the agency now do for Mr Yip?
Answer: Disclose in writing, as soon as practicable, the dual agency and the commission from Ms Shah. Under clause 2(c) of Form 3, once dual agency arises from a potentially dual agency, the agent must disclose in writing the relationship and the amount or rate of commission it will receive from the purchaser. Why not the others: - Nothing more: 'potentially dual' only warns that dual agency may arise; the disclosure duty starts when it does. - Written consent or the Form 4 is void: Form 3 requires disclosure, not consent, and provides no voiding effect. - Orally: the disclosure must be in writing. Rule: Dual agency = disclose the other side's commission in writing as soon as practicable; potentially dual = do the same as soon as practicable after dual agency arises. Source: Estate Agents Practice (General Duties and Hong Kong Residential Properties) Regulation (Cap. 511C), Schedule, Form 3, clause 2(b)-(c); Estate Agents Ordinance (Cap. 511), s.36(1)(a)(vii); as at Oct 2026
Believing the 'potentially dual agency' tick is enough once a purchaser actually signs up.
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